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Frequently Asked Questions: FAQ
Let us know your pick-up and destination points. For per hour transfer please specify start and end time. Choose your transport type, number of passengers and add extra information if needed (ex. child seat needed, amount of luggage, or comments) For questions, just contact us by phone, e-mail, WhatsApp or use the contact form on this page.
Free waiting time at the airport is 60 minutes. If the delay is more than an hour, please contact us.
If your destination is inside the city, your cancelation will be free of charge, when you let us know 2 hours before your original pick-up time. Please contact us to cancel or change your order in time!
When your destination is outside the city, we charge 50% cancellation fees when you let us know on short notice.
You can cancel your trip for free 24 hours before the agreed pick-up time.
If your destination is inside the city, your cancelation will be free of charge, when you let us know 2 hours before your original pick-up time. Please contact us to cancel or change your order in time!
When your destination is outside the city, we charge 50% cancellation fees when you let us know on short notice.
You can cancel your trip for free 24 hours before the agreed pick-up time.
Our price includes free waiting time (60 minutes at the airports, sea or river passenger port terminals, 30 minutes at the railway stations, 15 minutes at all other places), gasoline and road tolls, if any.